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jesus lady. just let it go. he wasn't THAT rude ... jesus lady. just let it go. he wasn't THAT rude to you and to post this stuff on the internet only shows a lack of character on your part. this really doesn't surprise me, because you're black. just ignore his email and go about your life instead of trying to damage somebody's reputation. people like you disgust me.
Date:Sep 24, 2008 5:42 PMFlag as Spam or Report AbuseDate Sent: 9/24/2008 3:42:00 PMHelp: Flag
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thank you. i lost my job. how was i rude? all i said to you was "you could have called or emailed"
...And then I smiled...and thought to myself that some people will never learn. I did not intend to get him fired from his job, but it definitely needed to be pointed out that his level of customer service was sub-par, unprofessional and a bad reflection on EVERY company he was representing...
Everyone, please find inspiration in this situation I just went through. You do have a voice and don't have to ever tolerate any unwarranted disrespect from anyone. You deserve the best in customer service especially when dealing with real estate, when hundreds of thousands of dollars are at stake.
Date: Wed, 24 Sep 2008 12:26:35 -0700
Subject: Re: West Loop Condo
Right. All it would have taken was a simple phone call or
email. Bye now!
I followed up with another nice, albeit strained, email:
Subject: RE: West Loop Condo
Date: Wed, 24 Sep 2008 13:22:43 -0700
Your level of immaturity and extreme unprofessionalism is beyond me. In a market that's not stable, you'd imagine that your level of customer service would be at an all time high...especially given that the nature of your business relies on the relationships that you create, nurture, and maintain. However, you've seemed to miss that. As a word of encouragement, you really should try to adjust your attitude. Try venting to your friends before a client. I do not care to hear or read your emotionally fueled rants and raves. Moving forward, please do not contact me anymore.
Date: Tue, 23 Sep 2008 20:35:57 -0700 From: (removed email) To:
(removed email) Subject: Re: West Loop Condo
I deal with people wasting my time every day, but at least have the courtesy to tell me you have decided against it.
Kris On Tue, Sep 23, 2008 at 8:35 PM, Kris Mitchell (removed email)
wrote: Ishea, it would have been great if you guys could at least have told me you had decided against it. I spent my time and effort to work for you guys, and you can't at least call and say you have decided against it?
To: (removed email) Subject: RE: West Loop CondoDate: Wed, 24 Sep
2008 06:50:14 -0700
Being in the real estate profession I am sure you're used to the nature of the business: you show properties, hope to hear back from people, and eventually make a sale/close. So that you're aware, my boyfriend and I have been looking at numerous properties as well as going about our regular work schedule, etc. We did discuss the units on Wayman that you showed us, however in the hustle and bustle of our everyday lives, replying to your email was lost in the shuffle.
I am not only surprised by your extreme level of unprofessionalism, but taken aback by your rudeness. The courteous thing would have been to send a follow-up email, inquiring if we were still in talks about the property or had found another. We did like the units, however after this blatantly disrespectful email we will not be doing business with you or your company, T-Rock Enterprise Inc.
Customer service is the foundation for the real estate industry and I think that you need a refresher course. You mentioned that your company was a young one, only having been around since November 2007...and with people like you representing it I can't imagine that it'd last much longer.
In the future, before you send a potential client a relationship damaging email, why not force yourself to take a few breaths and vent to your friends, because sending not 1, but 2 rude, unprofessional and overly emotional emails is not the way to build up your clientele.
I am not thoroughly experienced with the company, T-Rock Enterprises, Inc...but I do know that the agent that represented them and showed the units was a let down.
For anyone choosing to do business with this company, as they did have some nice properties, please DO NOT USE this agent:
Kris Mitchell - Leasing Agent
T-Rock enterprises Inc.
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1.Ashanti, this is my girl and I have always supported her but I was very disappointed with this new cd. Like, I hope she honestly didn’t think that it was banging because it was not it at all. Let’s get your game together honey!!!
2. Brian from Day 26, uhmmm how about you suck it up and learn those dance moves and not talk back to Laurie Ann “Boom Kat Kat”, get it together because you are not fine!
3.Angela Simmons, this is also another one of my girls but BABY please EAT. Being stick skinny is not a good look for her.
4. Luke, ok I feel your TV show but you need to just calm down and retire out of the rap game because that Rodeo song is not the business. I mean you had your time to shine, PLEASE STOP!
5. President Bush, dude it’s over just kick rocks or how about you crawl under a rock and never come out again.
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Guilty Pleasure: eating Breyers mint chocolate chip ice cream
Alter Ego: Hmmmm I would say her name is Jade and she can be a real bitch if you cross her, or she can be a real FREAK if you treat her right, lol. I only see her when I’ve had three or more Freakum drinks though, she’s too wild, so I don’t let her out much.
Words of Wisdom: “The choices you make determine the life you lead, so make it work”
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